Terms & Conditions

1. Introduction

Welcome to Smart Freight Shipping & Security Company. These Terms and Conditions outline the rules and regulations governing the use of our website and services. By accessing this website or using our services, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, please discontinue use of our website and services.


2. Definitions

  • “Company,” “we,” “us,” “our” refer to Smart Freight Shipping & Security Company.

  • “User,” “you,” “your” refer to any individual or entity accessing our website or using our services.


3. Use of Our Services

Eligibility

By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

Account Registration

Some features may require creating an account. You agree to:

  • Provide accurate and complete information

  • Keep your login credentials secure

  • Update your information when necessary
    You are responsible for all activities under your account.

Prohibited Activities

You agree not to engage in activities including, but not limited to:

  • Hacking, disrupting, or interfering with our systems

  • Using our services for unlawful or fraudulent purposes

  • Uploading harmful or malicious software

  • Violating applicable laws or company policies


4. Shipping and Delivery

Shipping Policy

Details regarding shipping methods, delivery options, fees, and estimated timeframes are available on our website. These may vary depending on the shipment type, service selected, and destination.

Delivery Confirmation

Upon delivery, you will receive confirmation and tracking information. It is your responsibility to ensure the accuracy of the delivery address and recipient information provided.


5. Payment Terms

Pricing

All service fees are listed on our website. Prices may change at any time without prior notice.

Payment Methods

We accept a variety of payment methods, including:

  • Credit cards

  • Debit cards

  • Approved online payment services

Payment must be completed at the time of booking a shipment unless otherwise stated.


6. Cancellations and Refunds

Cancellation Policy

Orders may be canceled within 24 hours of booking for a full refund. Cancellations requested after 24 hours may not be eligible for refund.

Refund Policy

If you are dissatisfied with our services, you may request a refund within 3 business days. Refunds will be processed according to the refund guidelines available on our website.


7. Limitation of Liability

Smart Freight Shipping & Security Company will not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or business opportunities

  • Delays caused by third-party carriers, natural disasters, or uncontrollable events

Our total liability shall not exceed the amount paid by you for the specific services involved.


8. Indemnification

You agree to indemnify and hold harmless Smart Freight Shipping & Security Company, including its officers, directors, employees, and agents, from any claims, losses, damages, liabilities, or expenses arising out of:

  • Your use of our services

  • Violation of these Terms

  • Misuse of our website or systems


9. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom (UK). Any disputes arising under these Terms shall be resolved exclusively in the courts of the UK.


10. Changes to Terms & Conditions

We retain the right to update or modify these Terms at any time. Changes become effective immediately upon being posted on our website. Continued use of our website or services signifies acceptance of the updated Terms.


11. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:
📧 info@sfsandsc.com

Contact Us

Email

info@sfsandsc.com

Address

Dubai, United Arab Emirates.

Address

Keizersgracht 82, 1017 EG Amsterdam, Netherlands

Address

23 Stuart St, Piccadilly, London, W1J 9DZ, United
Kingdom